Your team · 3 min read
A fair leaderboard for your team
How to track who is asking without turning it into a fight.
People do more of what gets counted. A leaderboard can lift a whole team, or it can make quiet people feel judged. The difference is how you set it up.
Count the asking, not the opinion
Track scans and taps, which anyone can do, instead of reviews posted, which depend on the customer. That keeps it fair for everyone.
Start small
Celebrate the habit first. A shout-out for the person who asked the most this week lands better than a prize for the top spot.
Make room for different jobs
Not every role talks to customers the same amount. Compare people to their own last week as well as to each other.
Keep it about the team
Show the team total next to the individual ranks. When the whole team is up, everyone wins.
Pick a small reward you choose yourself, never a payment from customers.
Want your whole team doing this?
Everyone has their own QR, and you see who's asking.
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