Blog
42 short reads on asking, Google's rules and your team. Search, or pick the kind of business you run.
Asking · 3 min
Most customers mean to. Here's why they don't, and what changes it.
Asking · 3 min
The best spot is wherever a happy customer already has a moment to spare.
Asking · 3 min
A polite no is fine. Here is how to take it well and keep the relationship.
Rules · 3 min
Why picking who to ask backfires, and what to do instead.
Your team · 3 min
Five minutes on day one saves you from repeating yourself for months.
Your team · 3 min
How to track who is asking without turning it into a fight.
Google · 3 min
Detail helps. Here is how to invite it without writing the review for them.
Google · 3 min
You cannot delete it yourself, but you can respond well and report what breaks the rules.
Google · 3 min
Short, warm and different each time. Here is how to keep up without it taking over your week.
Asking · 4 min
A simple week-one plan that fits around real work.
Home services · 3 min
A roof is a big decision. Reviews are often the first thing a homeowner reads.
Home services · 3 min
When the air stops working, people search fast and pick someone they trust.
Home services · 3 min
Customers remember the plumber who showed up and fixed it. Make it easy for them to say so.
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